Careers at Taylex
If you’re looking to join a successful, vibrant and growing company, make sure you check out our latest roles and get in touch to discuss opportunities here at Taylex.
Job Title: Telemarketer
We are looking for an enthusiastic Telemarketer on a temporary basis initially to generate sales by cold calling prospective customers from an existing / growing database. You will be responsible for influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and provide a detailed enquiry to an internal sales person for follow up.
The goal is to promote business growth by expanding the company’s clientele.
- Cold call people using a given phone directory to sell services available
- Understand the industry being targeted and be specific on the brief to provide information about what services are available
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy through demonstration on how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication skills both verbally and written form
- Proficient in English
- Skilled in negotiation
- Persistent and results-oriented
- Patient and able to handle customer rejection
** Minumum wage applies along with a generous commission structure**
Onsite Parking Provided