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Careers at Taylex

 

If you’re looking to join a successful, vibrant and growing company, make sure you check out our latest roles and get in touch to discuss opportunities here at Taylex.

Job Title: Telemarketer

Job brief

We are looking for an enthusiastic Telemarketer on a temporary basis initially to generate sales by cold calling prospective customers from an existing / growing database. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and provide a detailed enquiry to an internal sales person for follow up.   

The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

  • Cold call people using a given phone directory to sell services available
  • Understand the industry being targeted and be specific on the brief to provide information about what services are available
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy through demonstration on how merchandise or services meet their needs
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information

Person Requirements

  • Proven experience as telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication skills both verbally and written form
  • Proficient in English
  • Skilled in negotiation
  • Persistent and results-oriented
  • Patient and able to handle customer rejection

** Minumum wage applies along with a generous commission structure**

Onsite Parking Provided

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