Careers at Taylex

Job Title: Telemarketer

Job brief

We are looking for an enthusiastic Telemarketer on a temporary basis initially to generate sales by cold calling prospective customers from an existing / growing database. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and provide a detailed enquiry to an internal sales person for follow up.   

The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

• Cold call people using a given phone directory to sell services available
• Understand the industry being targeted and be specific on the brief to provide information about what services are available
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy through demonstration on how merchandise or services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Person Requirements

• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication skills both verbally and written form
• Proficient in English
• Skilled in negotiation
• Persistent and results-oriented
• Patient and able to handle customer rejection

** Minumum wage applies along with a generous commission structure**

Onsite Parking Provided